Michael Hingson was on the 78th floor of the World Trade Center in New York City on September 11, 2001, when the first tower was struck by a hijacked plane. Michael is totally blind and the account of how he and his partner, Roselle, escaped the…Read More Blind Insight
A conversation with a dealer principal took a powerful turn when he made the statement “My concern with sending my people to training events is that the Law of Entropy will take effect when they return.” Can I humbly say I had no idea what…Read More The #1 Enemy of Success!
One of the subtle deceptions of the F&I profession is the constant “busy” state we find ourselves in. Dozens of tasks demand our attention when we are not with a customer. Days, weeks and months go by and we find ourselves regretting the fact that…Read More A Man Can’t Just Sit Around!