Your Office. With this kind of access… there's no excuse not to train.
With Achieving F&I Excellence Online!™ Reahard & Associates brings the premier F&I Certification Program right to your dealership, giving F&I managers the flexibility and convenience to learn at their own pace with 24 hour a day, 365 day a year access!
Achieving F&I Excellence Online!™
Online F&I Training
What’s in it for You?
Much like the Achieving F&I Excellence™ certification program, Achieving F&I Excellence Online!™ includes training on every aspect of F&I, including needs-based selling, overcoming objections in the F&I office, and the laws and regulations that impact F&I on a daily basis. The best part is, you get online F&I training, in your office, available to you 24/7/365.
Test Drive Our Online F&I Training
You don’t expect your customers to purchase a vehicle without taking it on a test drive. We feel the same about our online training.
Push the DEMO button to take a “test drive” of Achieving F&I Excellence Online!™
Each week, F&I managers receive access to another online F&I training module that includes interactive instruction with a printable Action Guide for future reference. The online curriculum includes; Professional Financial Services Management, Customer-Focused Selling, Customer Repayment Options, Risk Management Options, Vehicle Protection Options, Credit Evaluation/Analysis, Laws and Regulations, and Professionalism.
Every self-paced online F&I training module includes comprehensive instruction which managers complete according to their schedule and time available. In The Real Deal!™, F&I managers see a demonstration of what they just learned with a real customer. Now You Do It!™ gives them the opportunity to practice with a virtual customer, so they are prepared when they encounter that same objection from a real customer. At the end of each module, F&I managers take a brief Certification Test, to measure their personal progress.
A Typical Module Will Follow This Format:
- Module Introduction – Brief Overview
- Download/Print Module Action Guide – Printable PDF Document
- Training Sir!™ – Video Training/Demonstration
- The Real Deal!™ – With A Customer!
- Now You Do It!™ – Interactive Role-Play With Virtual Customer
- Module Summary – Key Concepts To Remember
- Personal Progress – Certification Test (With Instant Response!)
- Training Evaluation – (Also Available To Dealer/Agent)
Download a PDF of the Achieving F&I Excellence Online!™ Course Modules Library
I am enjoying all the training classes that have been offered. This is a great way to stay refreshed and obtain some new ways of focusing on the customer’s needs.