F&I Tips & GeneralJune 11 2018

Master the Four Pillars of Success with Customers!

Rick McCormick

Master the Four Pillars of Success with Customers! Give your F&I Customer training program a shot in the arm by focusing on four key areas that can always use improvement. Listening is the most important skill in every professional relationship. When a F&I customer feels…Read More Master the Four Pillars of Success with Customers!

1179 Views
GeneralMay 11 2018

The One Thing Customers Want Most!

Rick McCormick

The One Thing Customers Want Most! The one thing that will create the most profitable opportunities to help customers buy more of our products is exactly the one thing they want the most: a great F&I experience! When customers choose us to spend their money…Read More The One Thing Customers Want Most!

1498 Views
F&I Tips & GeneralApril 3 2018

The Right Ingredients Get the Right Results!

Rick McCormick

The Right Ingredients Get the Right Results! “Chopped” is a Food Network fan favorite for which chefs compete by cooking three-course meals. The twist? Each course must include ingredients from a mystery box. This leads to delightful creations as chefs struggle with incorporating things like…Read More The Right Ingredients Get the Right Results!

1185 Views
F&I Tips & GeneralMarch 8 2018

Small Choices Lead to Big Explosions!

Rick McCormick

Small Choices Lead to Big Explosions! When reading automotive industry publications, among the great articles about effective processes and success stories, we unfortunately often find headlines concerning another dealership or group that is being pursued legally for deceptive practices. I have worked one-on-one with dealers…Read More Small Choices Lead to Big Explosions!

845 Views
F&I TipsFebruary 12 2018

The Wait is Over!

Rick McCormick

The Wait is Over! According to the latest figures from Cox Automotive, customers spend nearly 40 minutes idle at the dealership when buying a car! And the portion of the process that took longer than they expected most often was the financing and paperwork at…Read More The Wait is Over!

1296 Views

What Can We Do For You?

We're here to help, however we can do that, we will.

View Our Services Get In Touch