The Most Recent Article

Three Powerful Truths of Consultative Selling!

Rick McCormick

When customers see the process is centered around them and effort is applied to make sure they understand the entire transaction, the trust level is extremely high.

Published in November 2022 edition of F&I and Showroom!

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Three Powerful Truths of Consultative Selling!

Rick McCormick

When customers see the process is centered around them and effort is applied to make sure they understand the entire transaction, the trust level is extremely high.

Published in November 2022 edition of F&I and Showroom!

The Path of People: The Power of Empathy

Rick McCormick

If we provide the path through the process that our customers enjoy, expect, and hope for, they will trust us and listen to the insight we offer.

Published in the October 2022 edition of F&I and Showroom!

The Path of People: Listening

Rick McCormick

Master the art of intentional and active listening and watch it change the outcome for you and your customers.

Published in the September 2022 edition of F&I and Showroom!

The Path of People: Emotional Attachment

Rick McCormick

Insightful information that attaches your customer emotionally to a product will move more to buy than any close you may have learned.

Published in the August 2022 edition of F&I and Showroom!

The Path of People: Let them Lead

Rick McCormick

Third party confirmation is the most powerful tool to move people down the path of buying.

Published in the July 2022 edition of F&I and Showroom!

The Message from the Mess: Listen Up F&I!

Rick McCormick

Here are three parts of the message coming from the midst of the mess we have been living through for the last couple of years.

Published in the June 2022 edition of F&I and Showroom!