The Achieving F&I Excellence!™ Management Certification Program is an intensive finance and insurance training program, designed to provide F&I managers with the consultative selling skills necessary to maximize every profit opportunity in the F&I office, as well as enhance the customer’s F&I experience.
Achieving F&I Excellence!™ will enable your F&I manager to quickly discover customer needs, demonstrate how a particular product will benefit a particular customer, and overcome objections, while enhancing the customer’s F&I experience. By ensuring every option is offered and explained, and customer needs are filled, you can dramatically increase your F&I Sales, profits, and customer satisfaction.
We offer several F&I classes year round. View our REGISTRATION page to sign up for your class.
- Pre-training guide and assessment test
- Interactive classroom instruction by an experienced trainer
- Daily consultative selling exercises
- Evening homework assignments
- Multiple role-play exercises
- F&I testing & certification
- Individual performance review
- Follow-up contact with each attendee via email and telephone within 30 days of attendance
- Implements of a proven, consistent F&I process utilized by every F&I Manager at your dealership
- Demonstrates the dealership’s commitment to each manager’s continued professional growth, success and profitability.
- Ensures F&I Managers focus on the sale of all F&I products, not simply the ones they make the most money on or those perceived as the easiest to sell.
- Creates in every attendee a tradition of excellence and a genuine belief in their products and their own abilities.
- Instills in every F&I Manager the expectation of continuous improvement in their performance.
The ultimate goal of Achieving F&I Excellence! ™ is to ensure every consumer is genuinely delighted with their sales and F&I experience, and you are WOW'd by the results!
Check out why our clients call us #1!
Hear what our clients say
Ron’s attention to detail from point A-Z was incredible. The in class role plays and continuous examples on how to tailor your F&I departments was superior. I will recommend his training to all colleagues for years to come and continue education through his site. Thank you Ron for laying the foundation. It’s always a beautiful day!