F&I - We Don't Just Train It,
We live it. Here's proof.
The Power of Saying No
Rick McCormick
Dealerships are constantly seeking ways to increase profits and revenue. That's what successful businesses do. General agents play a critical role in guiding them toward the right opportunities. To do this effectively, agents must understand their areas of expertise, know where they can provide the most value, and recognize when…
Dealerships are constantly seeking ways to increase profits and revenue. That's what successful businesses do. General agents play a critical role in guiding them toward the right opportunities. To do this effectively, agents must understand their areas of expertise, know where they can provide the most value, and recognize when…
In the world of F&I, it's easy for managers to believe they know their customers well - especially when they're repeat buyers or even personal friends. Familiarity feels comfortable, but comfort often leads to complacency. And complacency is dangerous in this business. The truth is, no matter how well you…
Everyone has a choice in life and in business. The path we choose to follow determines our ultimate destination. When interacting with customers, we can either share knowledge and offer genuine help or rely on high-pressure sales tactics. The path we take defines the outcome.…
To stay sharp in F&I, training must be a daily habit - like brushing your teeth. One of my favorite F&I managers puts it best: "If you're not growing, you're dying." I took this to heart and explored something most people overlook: wiring harnesses. Exciting, right? Well, it should be!…
