F&I - We Don't Just Train It,
We live it. Here's proof.

488a1b1560867b09851d6b8d3424f84368dc70f5

Be Quiet – Be Intentionally Quiet!

Rick McCormick
Interrupting the other person tells them you are not listening to them and not interested in what they are saying.…
488a1b1560867b09851d6b8d3424f84368dc70f5

Be Quiet – Be Intentionally Quiet!

Rick McCormick
Interrupting the other person tells them you are not listening to them and not interested in what they are saying.…
3cae43109a2c7c34c479d53be7c7bf61e02f2611

Here We Grow Again

Rick McCormick
Every dealership wants to grow! Especially when it comes to their finance department. Consistent improvement in income and profit levels is what they demand and expect.…
efb89e8e25114d999ca6d654058518c118c4eabd

Making Something In F&I

Rick McCormick
Strong Intentions with weak discipline will lead to failure and frustration. I learned this the hard way. I started out with strong intentions of what I was going to accomplish. …
june 2023

Lincoln Thinking – In F&I

Rick McCormick
Practice Abe Lincoln’s habits to be the best you can be. …
may 2023

Expanding F&I in a Contracting Economy

Rick McCormick
Make customers your partners in the process, not an audience.…
april 2023

Seeing Is Selling!

Rick McCormick
Click for Post Content
march 2023

Take Ownership of Your Success

Rick McCormick
We must take complete ownership of the results each month. There will always be factors that influenced the outcome.…
february 2023

The Demand for Closers Is Shrinking

Rick McCormick
Here are three efforts that will enable us to move from being ‘closers’ to becoming ‘openers.’…
January 2023

The Days of Making the Customer Wait Are Over

Rick McCormick
F&I process provides us an opportunity to add value or aggravation to the customer’s purchase experience.…
december 2022

Have It Your Way

Rick McCormick
The customer is speaking loudly, they want to have it their way, and it’s forward-thinking and profit-building when we do.…