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F&I - We Don't Just Train It,
We live it. Here's proof.

fdb91400331b443d374bd2831ff30dc866370543

Controlling the Controllables

Justin Gasman
Much of what we encounter in the F&I office is not controllable. As an F&I professional, you cannot focus on the things outside of your control. You have to focus on those things that you can control.…
fdb91400331b443d374bd2831ff30dc866370543

Controlling the Controllables

Justin Gasman
Much of what we encounter in the F&I office is not controllable. As an F&I professional, you cannot focus on the things outside of your control. You have to focus on those things that you can control.…
2c3eca2dc71cc5d77364690d3ff85d70ce5ad84d

Checkup Time!

Rick McCormick
Several times throughout the year, we need to slow down, take a deep breath, and look at ourselves, our process, and our results!…
February

What Does The “I” Stand For?

Rick McCormick
"Any fool can know. The point is to understand." - Albert Einstein…
26c007f6faa50767a51db259abb73e1ccc6269ea

Lambano–Use It!

Rick McCormick
The Greek word “Lambano” is defined as, “To take hold with the hand, lay hold of any person or thing in order to use it."…
bde44fa86c2ec5541746d0b44a02c525941f7347

The Multiplication Factor

Rick McCormick
Everyone wants to grow their profits. To multiply our profits, we must concentrate on what provides the ideal experience that customers want.…
488a1b1560867b09851d6b8d3424f84368dc70f5

Be Quiet – Be Intentionally Quiet!

Rick McCormick
Interrupting the other person tells them you are not listening to them and not interested in what they are saying.…
3cae43109a2c7c34c479d53be7c7bf61e02f2611

Here We Grow Again

Rick McCormick
Every dealership wants to grow! Especially when it comes to their finance department. Consistent improvement in income and profit levels is what they demand and expect.…
efb89e8e25114d999ca6d654058518c118c4eabd

Making Something In F&I

Rick McCormick
Strong Intentions with weak discipline will lead to failure and frustration. I learned this the hard way. I started out with strong intentions of what I was going to accomplish. …
june 2023

Lincoln Thinking – In F&I

Rick McCormick
Practice Abe Lincoln’s habits to be the best you can be. …
may 2023

Expanding F&I in a Contracting Economy

Rick McCormick
Make customers your partners in the process, not an audience.…