F&I - We Don't Just Train It,
We live it. Here's proof.

F&I Training Fundamentals

Hannah Mitchell
Rick McCormick shared with F&I and Showroom some of his deep knowledge on how to approach F&I manager training and how to make it stick over time. See his answers to questions about the behind-the-scenes process.…

You Become What You Pursue

Rick McCormick
Everyone has a choice in life and in business. The path we choose to follow determines our ultimate destination. When interacting with customers, we can either share knowledge and offer genuine help or rely on high-pressure sales tactics. The path we take defines the outcome.…

Modern Day Picasso

Justin Gasman
Paint pictures of need for customers, and they'll be much more likely to buy protection.…

The F&I Wiring Harness

Justin Gasman
To stay sharp in F&I, training must be a daily habit - like brushing your teeth. One of my favorite F&I managers puts it best: "If you're not growing, you're dying." I took this to heart and explored something most people overlook: wiring harnesses. Exciting, right? Well, it should be!…

What Every Dealer Wants

Rick McCormick
Everyone desires to be seen and valued for what they bring to the table.…

The F in F&I Stands for Fun

Hannah Mitchell
Training veteran Rick McCormick demonstrates how to help customers have a good experience and leave your office with products for their vehicles.…

Ethical F&I Managers Conference Announces 2026 Event

Kate Spatafora
Event organizers announced that Ethical F&I Mangers Conference (EFI) and Agent Summit will once again join forces in Las Vegas. In 2026, the events will take place at The Cosmopolitan on Monday, April 13 through Wednesday April 15.…

The Invisible Leak in F&I

Rick McCormick
There's an invisible leak in many F&I offices-and it's costing big. The issue? The push to sell products often comes before establishing whether the customer even needs them. Identifying and plugging this leak by focusing on what customers truly want will lead to a smoother process, greater productivity, and record…

F&I Hall of Fame

Tariq Kamal
The second annual induction recognized luminaries who helped advance F&I training, production, compliance, agency-building and product development.…

Retention Rocks!

Rick McCormick
Three ways you can increase it and increase profits as a result…

A Logical, Real-World Case for a VSC

Justin Gasman
How you can use an international business success story to convince hesitant customers to protect their auto investments.…