F&I - We Don't Just Train It,
We live it. Here's proof.
Controlling the Controllables
Justin Gasman
Much of what we encounter in the F&I office is not controllable. As an F&I professional, you cannot focus on the things outside of your control. You have to focus on those things that you can control.…
Whether business is good or business is bad, the giants of the automotive industry don't depend on magic beans or profit fairies to grow their business. They get up every morning and look for ways to improve their odds, maximize every profit opportunity, and turn every challenge into a competitive…
"We've all heard about the helicopter parents who overprotect, oversee, and involve themselves in every aspect of their children's lives. Since they were not allowed to make, enjoy, or suffer the consequences of their decisions as children, this new generation has a real problem growing up and making decisions."…
Virtually every shopping experience begins on the internet. Your dealership needs a strategy that encourages F&I to collaborate with customers as they educate themselves about the vehicles they're interested in, the financing they'll need, and the F&I products that will protect their investment.…
Lease customers may not think they need these protections, but they do. In fact, it's even more important, because they're going to end up looking at that door ding or damaged wheel every day for the next three years. Plus, they're probably going to have to pay for the damage…
